Getting your ticket 14

• What are the main benefits of TheTrainline Business Account?
• How to Add a User
• How to print a receipt of a booking
• How to update answers to Profile Management Information
• Improvements to Management Information

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Ticket types and prices 36

• Can I book tickets for the London Underground online?
• How can I check Off-Peak train times?
• How do I buy a ticket for someone else?
• How do I buy cheap Advance tickets?
• What are the different tickets available for UK trains?

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Ticket refunds and changes 5

• Can I be refunded for one half of my Return ticket?
• Can I change my delivery address?
• My train was delayed. Can I claim compensation?
• Do I need the tickets to claim a refund?
• How to Get a Refund

Onboard, seating and at the station 8

• Do I have enough time to transfer between trains?
• What do the different seat options mean?
• What happens if I miss my train?
• Why are my reserved seats not grouped together?
• Can I reserve a seat?

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